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Commercial Relationship Manager, Gloucester

Apply now Job no: 024687
Work type: Permanent Full Time
Location: England - South West
Categories: Business Banking

Job Title: Commercial Relationship Manager
Location: Gloucester 
Basic Salary:£41,904 - £62,856 DOE plus Car Allowance 
Contract Type: Full time, Permanent

The world is changing and so are we. That is why we are a home for the courageous. We reward those who push themselves, but we know you would do it anyway. You are naturally curious, ambitious, and brave.
You want to do big things, and we have the roles to make that happen.

Exciting opportunities exist within our Commercial Business Banking team right now. If you're passionate about providing a tailored, relationship based service to our Commercial clients and are willing to do what it takes to ensure our customers are happy, please read on.
We are looking for dynamic people, who are ready to make a real difference to a successful and expanding team.  Providing a truly complete service, our Commercial Relationship Managers cater for our customers every banking need.  And that is where you come in.

This Role is about…
  • Generating and optimising income through relationship management
  • Servicing customers and strengthening the banks visibility in the local market place
  • Effectively networking in the local community and facilitating introductions to benefit the customer.
  • Developing new to bank income, via building relations and understanding of customer needs
  • Utilising your knowledge in your geographical area, of the current economic climate and ensuring this is kept up to date
  • Supporting local business' in the day to day running of their organisations, by sharing market intel and expertise in the trading life cycle
  • Ensuring that service quality is of the highest order, developing measures to continually assess the service provided to clients
  • Accountability for Risk and Compliance relation to individual customers, identifying signs of stress and risk, in order to protect the customer, and the bank.
  • Ensuring all policies, procedures and FCA banking regulations are adhered to at all times
  • Putting the customers interests at the heart of all you do, ensuring that existing customers are looked after at all times and new to bank customers have a seamless on boarding experience.
It’s essential you have…. 
  • Significant experience in striving for excellence with an ambitious and dynamic approach that drives customer orientated outcomes
  • Demonstrable experience in Relationship Management of Commercial clients
  • Strong business acumen and commerciality, with the ability to analyse customer's financial statements and provide the most appropriate solution
  • A solid understanding of commercial banking financial products and services.  
  • Proven ability to provide superb customer service, and drive revenue growth.
  • Knowledge and understanding of financial markets and economic environment.  
  • Ability to build and maintain relationships and business networks.  
  • Awareness of risk management policies and procedures.
We would like you to have…. 
  • A relevant vocational financial services qualification, eg Chartered Banker
We’ll look after you with… 
U Benefits is our reward package that reflects the unique culture that we have here at CYBG. It is an integral part of our commitment to you, recognising the diversity of colleagues and empowering you to make the benefit choices appropriate that are right for you.
What’s available?
  • 30 days holiday plus Public holidays AND you can buy more
  • Private Medical Insurance
  • Total Pension! Enabling you to save a regular amount towards your retirement
  • Income Protection and Life Assurance
  • Wellness Account is an on demand fully flexible benefit which you control. This benefit provides reimbursement towards the cost of your wellness choices
  • If this sounds like a role for you, then please click the link below to apply.
Points to note: If we offer you the job and you accept, you will be required to pass a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

At CYBG, inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong and our recruitment process reflects this approach.

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