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ATM Specialist/Consultant

Apply now Job no: 032565
Work type: Permanent Full Time
Location: Scotland - Glasgow City Centre
Categories: IT, Consulting & Project Management, Product Development

ATM Specialist/Consultant 
Team - ATM & Cards team, Banking, Core Solutions Department
Glasgow
£36,720 - £55,080 (DOE) plus great benefits
Permanent

It’s safe to say there’s a lot going on in CYBG at the moment as we come together with Virgin Money to become one super bank. We’re on the look-out for talented individuals to help us on our journey. Our Integration Programme is well underway which is creating new and exciting opportunities throughout the bank. If you like a fast-paced role that will challenge you, then read on! 

We are on the hunt for a ATM Specialist/Consultant  to join our ATM & Cards team. Our ATM & Cards Team support the development, delivery, maintenance and continuous improvement of ATM & Cards technology capabilities in partnership with key third party partners.

We are looking for someone with sound ATM knowledge. Cards knowledge would be an advantage.

The role is all about…

  • Supporting the ATM network working with our suppliers and managing change across the estate
  • Becoming a domain specialist for CYB ATM, Debit & Credit Cards applications.
  • Learning and understanding the debit and credit cards technical landscape to ensure successful delivery of change programmes to meet the banks strategic objectives
  • Supporting CYB strategic projects by acting as a domain subject matter expert for ATM, Debit and Credit cards
  • Reviewing 3rd party documentation to identify any impact to CYB systems for credit and debit card bi-monthly releases, producing impact assessments and ensuring testing teams have identified and prepared appropriate test scripts
  • Liaising with internal technology teams and 3rd parties for issues with the release testing
  • Establishing effective and productive relationships with Business areas and outsourced suppliers
  • Working closely with business and Technology colleagues to ensure that design options are effectively evaluated and robust recommendations made
  • Ownership and support of issues and live incidents
  • Producing and maintaining required level of solution documentation for the ATM, Debit and credit card services

We need you to have…

  • Strong ATM knowledge
  • Excellent communication skills
  • Strong technical documentation and presentation skills
  • An understanding of the debit/credit cards processing lifecycles
  • Strong analysis and problem-solving skills, with the ability to respond effectively with limited information
  • Ability to discuss and challenge design/project issues with IT and business domain experts.
  • Familiarity with technical incident management processes and resolution
  • Experience of the software development lifecycle and associated methodologies
  • Proven ability to manage multiple priorities in an external customer impacting environment
  • Able to travel to other locations from time to time

We would like you to have... -

  • Industry knowledge and expertise of Debit & Credit Cards from both a technical and business operational perspective
  • Experience in working with outsourced suppliers/strategic partners
  • Previous software development or design consultancy experience

What's in it for you, you say! At CYBG we look after our staff with great benefits. Our U Benefits is our reward package that reflects the unique culture that we have here at CYBG. It is an integral part of our commitment to you, recognising the diversity of colleagues and empowering you to make the benefit choices appropriate that are right for you.

  • 25 days holiday plus 9 public holidays AND you can buy more
  • Private Medical Insurance
  • Total Pension! Enabling you to save a regular amount towards your retirement
  • Income Protection and Life Assurance
  • Wellness Account is an on demand fully flexible benefit which you control. This benefit provides reimbursement towards the cost of your wellness choices

If this sounds like a role for you, then please click the link below to apply.

Points to note: If we offer you the job and you accept, you will be required to pass a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

At CYBG, inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong and our recruitment process reflects this approach.

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Applications close: GMT Daylight Time

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