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Technical Specialist 1

Apply now Job no: 033604
Work type: Permanent Full Time
Location: Scotland - Dumbartonshire
Categories: IT

Job Title: Technical Specialist (Unix Support)
Business Unit: 
IT Operations, Core Banking, Payments & Data Services–Unix
Salary range:  £36,720 - £45,900 DOE plus great benefits
Employment Type: Permanent
Location: Symington, Clydebank

It’s safe to say there’s lots going on in CYBG at the moment and we’re on the look-out for talented individuals to help us on our journey. Our Integration Programme is well underway which is creating new and exciting opportunities throughout the Bank – in case you haven’t heard, we are merging with Virgin Money!

We have an exciting opportunity for a Technical Specialist to join our Financial Services Data and Decisioning Team in Clydebank. As a Technical Specialist within this team specialising in Unix you will be a key part of a dynamic, high-performing team, the successful candidate will have an extensive knowledge and experience across the Unix Platform.  You will be a key member of the team responsible for ensuring the delivery of an excellent service. To lead from the front. To support and problem solve. To maintain excellent customer service and prevent service impact. You will also be focussed on engineering great operational solutions which help deliver reliable and scalable products.

This person will work closely with other Technology staff and 3rd parties and will collaborate with project teams to ensure that change within this environment is managed and controlled effectively.

The role is all about…

  • Supporting live service through the proactive identification of risk and swift resolution of live issues while maintaining excellent customer service.
  • Improving our delivery through innovation, continuous improvement and automation.
  • Working with project & technical teams to ensure our solutions meet the organisation’s operational and strategic needs.
  • Collaborating with internal and external parties to provide excellent customer service.
  • Engineering systems to be more reliable and scalable.
  • Coordinating and delivery of DR plans.

We need you to have…

  • Detailed Knowledge of Unix platforms: RHEL, AIX & Solaris.
  • Exposure to and knowledge of Veritas cluster manager, MQ, ESB, IM, WAS, etc
  • Experience of monitoring tools, frameworks and processes (AppDynamics, Patrol etc.)
  • Experience supporting production systems
  • Proven analytical and problem-solving skills
  • Experience prioritising multiple activities in a rapidly changing environment
  • Positive attitude and excellent interpersonal skills
  • Exposure to risk and control concepts.
  • Proven experience providing innovation, automation, cost reduction
  • Flexibility in regard to working hours
  • Ability to effectively communicate complex situations.

We would like you to have... 

  • Significant experience and knowledge of our critical services: High Value payments, Batch, Datastage, SAPDS, etc
  • Scripting and automation skills
  • Experience with agile methodologies
  • ITIL Service Management awareness (Change, Incident & Problem Management processes)

What's in it for you, you say! At CYBG we look after our staff with great benefits. Our U Benefits is our reward package that reflects the unique culture that we have here at CYBG. It is an integral part of our commitment to you, recognising the diversity of colleagues and empowering you to make the benefit choices appropriate that are right for you.

What’s available?

  • 25 days, plus 9 public holidays AND you can buy more
  • Private Medical Insurance
  • Total Pension! Enabling you to save a regular amount towards your retirement
  • Income Protection and Life Assurance
  • Wellness Account is an on demand fully flexible benefit which you control. This benefit provides reimbursement towards the cost of your wellness choices

If this sounds like a role for you, then please click the link below to apply.

Points to note: If we offer you the job and you accept, you will be required to pass a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

At CYBG, inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong and our recruitment process reflects this approach.

Advertised: GMT Daylight Time
Applications close: GMT Daylight Time

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