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Sales Support Adviser, Clydebank, Perm Full time

Apply now Job no: 034323
Work type: Permanent Full Time
Location: Scotland - Central Scotland, Scotland - Dumbartonshire
Categories: Business Banking, Retail Banking, Customer Service, Call Centre

Sales Support Adviser
Salary up to £17,500 DOE

Virgin Money has grown, and we’ve got big plans for the future - you’d be joining us at an exciting point on our journey as we bring our brands together. It’s a fun and fast-paced place to be, and we’re on the lookout for great people to take us to the next level. Could you be one of them?

Exciting opportunities exist within our Contact Centre team right now. If you're passionate about providing really great service, and willing to do what it takes to make our customers happy, please read on…

We're looking for dynamic people, who are ready to make a real difference to a successful and expanding team. In return, we'll train, encourage and reward you, helping you every step of the way to make memorable customer experiences, and to advance your career in banking.

This Role is about…

• Providing excellent customer service on each and every call, supporting customers back onto their online product journey
• Updating the internal systems timely and accurately
• Keeping up to date with all our products and polices
• Ensuring all regulatory requirements are met

We need you to have….

• A genuine passion for providing great customer service
• The ability to communicate clearly with customers and colleagues alike
• Adaptability to learn quickly, manage your own time and work flexibly within a team
We would like you to have…
• Experience of dealing with customer transactions in a telephone based environment
• Experience of working within Financial Services environment

What you’ll get for your hard work….

  • A generous holiday package and the option to buy more!
  • Private Medical Insurance - with the option to extend to family members.
  • Pension!  A market leading pension – we’ll top up your contributions too.
  • Flexible benefits – customise your rewards to work for you!

If this sounds like a role for you, then please click the link below to apply.

If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

Inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach.

Advertised: GMT Standard Time
Applications close: GMT Standard Time

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