Senior Marketing Manager, Events & Social
Apply now Job no: 034528
Work type: Permanent Full Time
Location: England - Newcastle, England - London, Scotland - Glasgow City Centre, UK
Categories: Brand & Marketing, Team Leader/Manager
Business Unit: Brand & Marketing Location: Glasgow/Gosforth or London Salary: Competitive + great Banking benefits Employment Type: Permanent / Full-time
Senior Marketing Manager needed for B&M Creative Production team
We are up to big things in Virgin Money. We have big ambitions and big plans to achieve them. Brand & Marketing is leading the charge to disrupt our industry and turn banking on its head. We know that money is a big deal – so much more than a set of products and services. Driven by our purpose we come to work every day for one reason: to make everyone happier about money. The work will be challenging and the deadlines sometimes tough. But when our purpose is combined with the right people, the impact is powerful. Together we can take on challenges and crush them, we can achieve wild success. And we can have fun doing it.
So what’s missing?
Right now we are searching for two Senior Marketing Managers to join our team in Glasgow/Gosforth or London. As well as significant experience across a range of marketing disciplines; proven experience of leading and inspiring teams and agency partners and an understanding of what makes a great piece of communication, we welcome insatiable curiosity and relentless optimism. We seek out the straight talkers, the smart disrupters and the people that ask ‘why not?’. We are driven by head and heart and expect every member of our team to do the same.
What do we want from you (and what will you get back?)
100% commitment to driving our purpose and living it. We want you to be the one who challenges the status quo and champions the customer. We don’t care where the great ideas come from and we pride ourselves on being totally open to diversity in all its forms. We care about the happiness of our team and we have a thriving well-being committee dedicated to making work better every day. We place a lot of store by our leaders. We expect them to own their role and be passionate about it. To share our vision with their teams and help them be the best they can be. And we expect anyone who works with us to advocate us 24/7 – to friends, to family and on their social channels.
What’s the job really all about?
The Senior Marketing Manager, Creative Production is accountable for:
Leading the Creative production team to deliver on the plan and exceed the expectations of all stakeholders
Creating, improving and approving creative/communications briefs
A strategic thinker, the role holder will create a range of options and select the best ones for success.
Driving customer satisfaction as evidenced by increased NPS, through the delivery of consistent brand messaging and ensuring all customer communications reflect the purpose and support defined brand expectations
Driving customer retention by re-defining BAU/mandatory communications to turn each interaction from a legal necessity to an engagement opportunity
Building capability across the wider team via coaching and development and instilling a culture of agility
Leading the brand development of store formatting and branch refresh programmes
Operating within a robust and rigorous compliance and budget control framework
Working closely with all LT members and developing/building relationships that allow them to understand the motivations, obligations and objectives of each part of the wider team
Ensuring that the learning’s from previous campaigns are incorporated within future developments to ensure that a process of on-going improvement and increased efficiency is embedded within the team.
Monitoring and resolving copyright infringements and risks. Ensuring mitigating strategies are in place, ensuring full compliance with all Corporate standards, policies, processes and procedures with all external legal, regulatory and voluntary code obligations, thus enabling the customer to be provided with a high quality, professional and compliant service.
What you’ll get for your hard work….
A generous holiday package and the option to buy more!
Private Medical Insurance - with the option to extend to family members.
Pension! A market leading pension – we’ll top up your contributions too.
Flexible benefits – customise your rewards to work for you!
If this sounds like a role for you, then please click the link below to apply.
If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.
Inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach.
Advertised: GMT Standard Time 04 Nov 2019
Applications close: GMT Standard Time
20 Nov 2019
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