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Communications Manager

Apply now Job no: 034604
Work type: Fixed Term Full Time, Secondment
Location: England - Newcastle, Scotland - Glasgow City Centre, UK
Categories: Brand & Marketing, Team Leader/Manager

Job Title: Communications Manager – Existing Customer Marketing (Cards)
Business Unit: Brand & Marketing
Location: Gosforth or Glasgow
Salary: in the region of £41,900 (DOE)
Employment Type: 12 Months FTC/ Permanent (multiple opportunities)

We are up to big things in Virgin Money. We have big ambitions and big plans to achieve them. Brand & Marketing is leading the charge to disrupt our industry and turn banking on its head. We know that money is a big deal – so much more than a set of products and services. Driven by our purpose we come to work every day for one reason - to make everyone happier about money. The work will be challenging and the deadlines sometimes tough. But when our purpose is combined with the right people, the impact is powerful. Together we can take on challenges and crush them, we can achieve wild success. And we can have fun doing it.

So what’s missing?

Right now we are searching for a Communications Manager – Existing Customer Marketing (Cards) to join our team in Gosforth or Glasgow. As well as being a keen marketer, we welcome insatiable curiosity and relentless optimism. We seek out the straight talkers, the smart disrupters and the people that ask ‘why not?’. We apply head and heart and expect every member of our team to do the same.

What’s the job really all about?

You will be responsible for developing and delivering BAU and Project marketing communications to the our existing Cards customers using a broad suite of communications media - including post, email, digital, text, etc...

You will work closely with the Retail Marketing Franchise teams, IT, Change, Commercial and Operations management to ensure that our Marketing Communication plans are aligned to the broader business goals. You will be a champion for the customer voice and our brand objectives.

Who are we looking for?

As an experienced customer marketer you will have significant experience in managing a broad range of integrated communication campaigns. You will be equally analytical and creative to deliver compelling communications to engage our Cards customers.

You should be personable and have the ability to influence at senior levels, both internally and with third-parties.

What do we want from you (and what will you get back?)

100% commitment to driving our purpose and living it. We want you to be the one who challenges the status quo and champions the customer. We don’t care where the great ideas come from and we pride ourselves on being totally open to diversity in all its forms. We care about the happiness of our team and we have a thriving well-being committee dedicated to making work better every day. We place a lot of store by our leaders. We expect them to own their role and be passionate about it. To share our vision with their teams and help them be the best they can be. And we expect anyone who works with us to advocate us 24/7 – to friends, to family and on their social channels.


What you’ll get for your hard work….

  • A generous holiday package and the option to buy more!
  • Private Medical Insurance - with the option to extend to family members.
  • Pension!  A market leading pension – we’ll top up your contributions too.
  • Flexible benefits – customise your rewards to work for you!

If this sounds like a role for you, then please click the link below to apply.


If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

Inclusion is at the heart of our culture. It’s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach.


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Applications close: GMT Standard Time

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